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Here’s a list of frequenty asked questions, and answers. Any not listed here can be asked in the pre-sale forum.
Payments
Q: How do you accept payments?
A: We accept payments through PayPal
Q: If you accept payments through PayPal, why is there a link to e-junkie.com?
A: They securely host the theme files for us.
Q: Do I get instant delivery of files?
A: Yes, instant delivery by e-junkie.com.
Q: Your theme sucks, I want a refund.
A: Sorry, due to the digital nature of these products, we don’t offer refunds.
Themes
Q: Are the themes widget-ready?
A: All of them, yes.
Q: Are PSD source files included?
A: All of them, yes.
Q: Can I remove the PowerTheme links in the footer?
A: On MagPress and VideoDen (the paid themes) - yes, the links are entirely optional. Elegance, the free theme, the footer credit is required.
Support
Q: I need help with my theme, will you help me?
A: Of course, all themes come with full support in our forums or through e-mail.
Affiliates
Q: Your themes rock, do you have an affiliate program?
A: We sure do. More info here.